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Monitoring Is Key To Charger Uptime, Says Fortress Solutions

04 Jul 2023 | Abstracted from EV Candi

"The first thing you have to know is what's going on, you have to monitor these devices 24/7 so you know they're up and running. At the basic level that's the charger equipment and its software. Most of this equipment has SIM cards in it so it can communicate to the internet and let you know if there's a fault...

"...call centres should be available to customers who are having problems with using or paying at an EV charging device."

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