Customer Satisfaction With Public EV Charging Is Improving: JD Power

28 Sep 2024 | Abstracted from Smart Cities Drives

"EV owners rated public DC fast chargers an overall satisfaction score of 664 on a 1,000-point scale - a 10-point improvement as compared to 2023. By comparison, Level 2 chargers declined three points year over year, to an overall satisfaction score of 614."

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